After i arrived in Newark, AA educated me which the ticket agent experienced didn't “scan†my bag, and Subsequently, even at 7:00 p.m., they could not prepare for my bag to have on A different flight to Newark that evening.
Your deficiency of reaction prompted me to terminate my journey which I explained to Absolutely everyone to at American.. Make sure you tell me what I do future..
after a delayed flight outside of Detroit simply because there wasn’t a operating PA method( which we ended up explained to was FAA obligatory). We reloaded on the exact same airplane and flew to Dallas more than two hours later. ( the flight attendants needed to stroll the ailes to talk). our flight was to leave at 600am. we ultimately remaining at 1145am. On arriving in Dallas we ended up rushed to our future gate for Denver. On arriving in Denver late afternoon, we had no luggage. We have been instructed It could be on one of the upcoming three flights from Dallas.
I subsequent realized that there was no Responsibility Free on board. Inspite of getting told via the flight attendant that Duty Totally free were discontinued eighteen months earlier, I recognize that we bought items previous March.
My journey was a disaster and AA will think obligation for their abject failure to accomplish a fundamental service of each day vacation.
I flew on American airlines for The 1st time and past. our baggage was ruined with black grease on it massive hunks out from the handles and wheels. your plane was soiled click site and really not comfortable. the flight crew was not welcoming in any respect. My granddaughter was with me and it is about 6ft tall no room for her legs and man or woman laid back again in her seat and he or she could not go in any respect in her seat.
Please check into this so other travellers gained’t have the similar knowledge…..I would really like a reply from In addition, you..
The baggage service (which wasn't American airlines) termed me at 2am to let me know they might be bringing my bag out to my property!!!
I are already an AA customer for over twenty five decades. Your service is now disappointing to say the minimum. It really is in all regions of service from check in to , tavel to baggage managing.
Thanks for getting in touch with American Airways Shopper Relations. This is an automatic acknowledgment, providing me an opportunity to share along with you at once what is occurring using your concept.
PS I'd her over the return flight and it had been evenm far better she life from the Phillie spot and I lived in exactly the same area for pair years so we experienced a conversation about that .
You see a closely related example of this with American Airlines. I not too long ago took a trip plus they never acquired me to my location.
I are already wanting to get yourself a reaction from somebody in customer service, Marjorie Nir, I used to be awarded two X $200 voucher although the “Just click here †button only normally takes me back for the AA Web page.
having said that ihave not been privileged to get better seats on British airways Portion of my flight.My locator no. is AUOANL.My spouse is extremely dissatisfied just after remaining faithful to American for over twenty years.